Friday 26 April 2013

How Workplace Ethics Training Can Benefit You

By Cherry Mercer


Productivity is a crucial part of any business. Whether it means people keeping busy on a quiet day on the shop floor or working hard in the office targets and objectives must be met. However it is important that this is done so in the right way and this is why Workplace Ethics Training is vital for the long term success of any business.

It should not be overlooked that there are benefits to educating people about business ethics. Knowing that everyone around you adheres to the same code of practice is a great way of improving the teamwork of a workforce. If there is the sense that nobody will try to grab a sale for themselves over their fellow coworkers then people will generally be more prepared to work together.

One of the biggest things that this kind of program can offer is a better team unit. In a lot of respects it goes beyond the theory of team building exercises. This is about giving each person employed by your company a clear set of rules to live and work by, ensuring that nobody feels that one member of that team is out for themselves and that group targets can be met by a collective effort.

When the opposite occurs restoring trust can be a lot harder. For example in the United Kingdom there was a recent scandal involving horsemeat samples discovered in foods that were labelled as beef. This has meant a serious impact on the reputation of a number of companies, especially because it then transpired some companies were aware of the scandal before reporting it.

This is why everyone needs to know how to work in their business environment. It improves teamwork because people know that their fellow employees will act in the same way that they do and will not try to get an unfair advantage when it comes to getting sales.

Admittedly if this is placed purely in terms of words and theory there is the danger that the code can be misunderstood. Therefore role-play ought to be incorporated so that people have an illustration. For example they should be shown the difference between being positive and passionate about a product or service and lying or exaggerating about is benefits.

This may be an extreme example but illustrates how even seemingly small breaches of ethics can have a wider impact. Everyone needs to know that they are responsible for the image of the company, whether that means how they speak on the phone or the clothes they wear to work. Most crucially of all is how they behave. Whether you are aware of this or not customers generally associate the person they talk to with the company so it is crucial you behave in the right way.

The important thing to remember about Workplace Ethics Training is that it does not mean everyone will always get along. What it can do is provide people with the tools to air grievances and communicate effectively so that conflicts can be resolved and the best possible standards can be maintained, something that is key to the future of a well run business.




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